Welcome to SmilezCleaning (“SmilezCleaning”, “we”, or “us”) operates the smilezcleaning.com site (the “Website”). These terms and conditions, along with any documents expressly referenced within them (“the Terms”), govern your access to and use of the Website, including any content, services, and features provided on or through it, regardless of whether you are a registered user or a guest. The Terms also apply to purchases and subscription services available through the Website.
IMPORTANT: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. PLEASE READ THEM CAREFULLY BEFORE USING THIS WEBSITE, AS THEY AFFECT YOUR LEGAL RIGHTS.
By accessing, browsing, or otherwise using this Website, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not accept these Terms, you must not use or access this Website.
Your agreement to these Terms also includes your acceptance of our Privacy Policy and any additional terms referenced in Section 3 (“Additional Terms”).
1. Use of the Website
You may only use this Website for personal, non-commercial purposes and in accordance with these Terms. By using the Website, you represent and warrant that:
- You are located within the United States or outside the EU/EEA and agree to abide by U.S. laws; and
- You are at least 18 years old or have reached the age of majority in your jurisdiction.
We grant you a limited, non-transferable, non-exclusive license to access and use the Website. We reserve the right to modify, suspend, or discontinue any aspect of the Website, its products, or services at our sole discretion and without notice. Continued use of the Website constitutes acceptance of any such changes.
You are responsible for your communications and activity on the Website. Unauthorized uses include, but are not limited to:
- Posting materials that infringe intellectual property rights or violate privacy laws;
- Sharing false or misleading information;
- Engaging in illegal or harmful behavior;
- Interfering with the Website’s operations or security measures; and
- Automating interactions or data collection using bots or scripts without authorization.
Violation of these restrictions may result in the suspension or termination of your access to the Website.
2. Registration and Account Security
To access certain features or services, you may need to create an account. You agree to:
Provide accurate and complete information;
Safeguard your account credentials and notify us immediately if unauthorized access occurs; and
Accept liability for all activities performed under your account.
We reserve the right to disable any account, user name, or password for any reason, including suspected violations of these Terms.
3. Additional Terms
Certain areas of the Website or specific services may be subject to additional terms and conditions. These additional terms are incorporated into these Terms by reference. In case of conflict between the Terms and additional terms, the additional terms will govern.
4. Eligibility
The Website is intended for users who are at least 18 years old. We reserve the right to revoke access to users who violate these Terms or applicable laws.
5. Fraud Prevention
We may review transactions to detect fraudulent or unauthorized activity. Orders may be declined or canceled if we suspect fraud or illegal behavior. Accounts or shipping addresses linked to suspicious activity may also be restricted. These measures are in place to protect us and our customers from fraud and other other unauthorized or illegal activities.
6. Subscription Terms
SmilezCleaning offers subscription-based services, which may include recurring charges. By subscribing, you authorize us to charge your payment method on a recurring basis until cancellation. SmilezCleaning offers a variety of subscription options, including month-to-month subscriptions (Recurring Subscriptions”), prepaid plans of three, six, or twelve months (“Prepaid Subscriptions”), and subscriptions with commitments of similar durations (“Subscriptions With Commitment”). These subscriptions are subject to automatic renewal unless canceled.
Cancellation Policy for Recurring Subscriptions:
To cancel your Recurring Subscription at any time, log into your account and follow the cancellation steps or contact our support team via [INSERT SUPPORT EMAIL HERE]. Cancellation will prevent further charges but will not refund previously billed amounts.
Cancellation Policy for Prepaid Subscriptions:
Prepaid Subscriptions are automatically renewed at the end of the term. You may cancel auto-renewal by logging into your account or contacting support. Your subscription remains active until the current term ends.
Cancellation Policy for Subscriptions With Commitment:
Subscriptions with a commitment automatically renew for a similar period unless canceled. To cancel, log into your account or contact support. Cancellation prevents renewal but does not provide refunds for unused portions of the commitment period.
Intellectual Property
All content, trademarks, logos, and proprietary information available on the Website are owned by SmilezCleaning or its licensors and are protected under applicable laws. You are prohibited from reproducing, distributing, modifying, or otherwise exploiting the content without prior authorization.
7. Contributed Content
By submitting content to the Website, you grant SmilezCleaning a perpetual, irrevocable license to use, distribute, and display your submissions. You agree that your contributions will not:
- Violate any laws or third-party rights;
- Include defamatory or obscene materials;
- Contain malicious software or spam; or
- Misrepresent your identity or affiliations.
8. General Disclaimer
The Website and its content are provided on an “as-is” and “as-available” basis without warranties of any kind. We disclaim all liability for errors, interruptions, or inaccuracies on the Website. Third-party links are provided for convenience and do not signify endorsement.
9. Taxes
Your total price will include the cost of the product plus any applicable sales tax. Sales tax is determined by the shipping address and the applicable tax rate at the time of purchase. Taxes will only be charged in states where the sale of goods online is taxable.
10. Limitation of Liability
To the fullest extent permitted by law, SmilezCleaning will not be liable for indirect, incidental, or consequential damages arising from your use of the Website. Direct liability is limited to the amount you paid for the relevant products or services.
10. Disputes
Disputes arising from the use of the Website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any legal actions or claims must be initiated within one year of the occurrence.
11. Indemnification
You agree to indemnify, defend, and hold harmless SmilezCleaning, its parent company, subsidiaries, divisions, affiliates, and their respective officers, directors, employees, agents, and successors from any claims, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your use of the Website, your violation of these Terms, any infringing or defamatory content you post, or your breach of any applicable law or third-party rights.
12. Risk of Loss
Any items purchased from SmilezCleaning are shipped by a third-party carrier. Title and risk of loss for items transfer to you upon delivery to the carrier.
International Use
SmilezCleaning operates this Website from the United States and makes no representations about its appropriateness for use in other locations. If you choose to access the Website from outside the United States, you are responsible for compliance with local laws where applicable.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will take effect as of the “Last Updated” date posted on the Website. Continued use of the Website signifies your acceptance of any updates.
For questions or assistance, please contact us at services@smilezcleaning.com.