Effective Date: 11/29/2024
SmilezCleaning (“SmilezCleaning,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We collect personal information to provide you with the best possible service. This includes:
1.1 Information You Provide:
Name, email address, phone number, physical address, and payment details when you book a service or purchase products.
For feedback or inquiries shared through our website or app, email, or phone.
1.2 Automatically Collected Information:
IP address, browser type, device information, and usage data when you visit our website.
Location data to offer services in your area.
1.3 Third-Party Sources:
Information from publicly available databases or referral partners, where permitted by law.
2. How We Use Your Information
We use the information we collect to:
Provide, schedule, and manage cleaning services.
Process payments and issue invoices.
Communicate with you about your appointments, promotions, or service updates.
Comply with legal obligations under federal and state laws.
Improve our services and website functionality through analytics and user feedback.
3. Sharing Your Information
We may share your information under the following circumstances:
With Service Providers: Third-party vendors (e.g., payment processors, IT support) who assist in delivering our services.
Legal Compliance: To comply with federal, state, or local laws, or in response to subpoenas or court orders.
Business Transactions: If the Company is sold, merged, or restructured, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable, and industry-standard measures to safeguard your information:
Encryption of sensitive data during transmission (e.g., payment details).
Regular updates to software and systems to prevent unauthorized access.
Restricted access to your personal information, limited to employees and service providers who require it for service delivery.
However, no security system is foolproof. In the unlikely event of a data breach, we will notify affected individuals as required under the Illinois Personal Information Protection Act.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. These cookies may collect:
Browsing activity, such as pages visited and time spent on the website.
Preferences to provide personalized service offerings.
You can manage cookie settings through your browser. However, disabling cookies may affect website functionality.
6. Retention of Information
We retain your personal information for as long as necessary to:
Fulfill the purposes for which it was collected.
Comply with legal obligations, including federal and Illinois laws.
Resolve disputes and enforce our agreements.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies independently.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws or services. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
SmilezCleaning
Email: services@smilezcleaning.com
Phone: (217) 819-9317
Address: Smilez Cleanining, Champaign, IL 61820, USA